We are seeking a motivated and customer-focused Sales Associate to join our team. This role is ideal for someone passionate about golf and dedicated to delivering an exceptional customer experience.
Responsibilities
1. Customer Service Excellence
Provide personalised advice and create memorable shopping experiences.
Resolve inquiries and complaints professionally.
2. Sales Commitment
Meet or exceed sales targets through product recommendations and cross-selling.
Support promotions and stay updated on golf products and trends.
3. Inventory Management
Maintain organized, well-stocked shelves and monitor inventory levels.
Assist with stock counts and report discrepancies
4. Store Operations & Safety
Keep the store clean, organised, and visually appealing.
Participate in merchandising, stock maintenance, and store opening/closing duties.
5. MST Golf Membership Promotion
Register new members and explain membership benefits.
Build customer loyalty through personalized follow-ups.
Qualifications / Skills Needed
Minimum of 1 year experience in a similar retail role.
Proven track record of achieving sales targets and KPIs.
Strong customer focus with the ability to build lasting relationships.
Excellent verbal and presentation skills.
Positive, collaborative, and goal-oriented team player.
Friendly and professional demeanor with effective communication skills.
Ability to thrive in a fast-paced retail environment.
Demonstrates punctuality, honesty, and discipline.
Self-motivated, driven, and receptive to feedback.
Ability to commit to rotating shifts, including opening and closing hours.