Shop Supervisor
What You Will Do
- Review and keep track of sales, set daily target and ensure achievement of sales target.
- Reports to Shop Manager/Area Manager on staff performance and sales/shop performance.
- Lead and manage a team of retail staff to produce the best performance.
- Handle the overall shop operations and ensure consistency in execution.
- Review staff strength and delegate job duties accordingly.
- Liaise and follow-up with HQ on stocks support.
- Implement or execute sales and promotion plans.
- Provide necessary report to Shop Manager on ways to increase sales
- Responsible to maintain display SOP.
- Provide training to shop staffs on operation SOP, Display SOP and product knowledge.
- Achieving target set on ILOVEGOLF member’s recruitment given by ILOVEGOLF department.
- Fully responsible in self-reporting of overall shop activities to Shop Manager and Area Manager.
- To feedback to respective person-in-charge on issues related to pricing, stock, display and staff.
- To assist/execute together with Shop manager/ Area Manager to achieve KPI set by Management.
- Able to handle opening and closing of shop with responsibility to hold keys and alarm code.
- To carry out any other duties as instructed by superior from time to time.
- To undertake any other job function as assigned by the superior and Management from time to time.
What We Expect From You
- Diploma in business administration or a related field preferred.
- Minimum 2 years in a management or retail position.
- Excellent communication skills, both verbal and written.
- Good interpersonal and conflict resolution skills.
- Strong customer focus and decision-making skills.