Shop Manager
What You Will Do
- Fully responsible for daily staff management, shop operations, and stock management.
- Executing retail marketing activities as assigned by the retail marketing department.
- To achieve sales targets and to provide the expected level of customer service.
- Provide necessary reports to the retail department on ways to increase sales.
- To train shop staff on operations SOP, display SOP, and product knowledge.
- Achieving the target set on ILOVEGOLF member recruitment given by the ILOVEGOLF department.
- Fully responsible for self-reporting of overall shop activities to retail supports, visual merchandising, retail marketing, stock merchandisers, and Area Manager.
- Feedback to the respective person in charge on issues related to pricing, stock, display, and staff.
- Fully responsible to achieve KPI set by Management.
What We Expect From You
- Diploma in business administration or a related field preferred.
- Minimum 3 years in a management or retail position.
- Strong leadership and management skills.
- Excellent communication skills, both verbal and written.
- Good interpersonal and conflict resolution skills.
- Basic knowledge of accounting
- Strong customer focus and decision-making skills.